Service Agreement - NDFriends

1. Acceptance of This Agreement

Welcome to NDFriends. This Service Agreement (Agreement) governs your access to and use of the NDFriends mobile applications, including iOS and Android applications, related services, and associated features (collectively, the Services).

NDFriends is currently operated by Meet Now LTD. The iOS version of NDFriends was originally published under Dating Today LTD, under the same founder and management.

By creating an account, accessing, or using the Services, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old to use NDFriends.

By using the Services, you represent and warrant that you are at least 18 years old, the information you provide is accurate and truthful, and you are legally able to enter into this Agreement.

We may suspend or terminate any account that violates this section.

3. Description of the Services

NDFriends is a social app designed for autistic users and related communities. The Services may include, without limitation, account registration and profile creation, social profiles and profile browsing, private messaging, including text, image, and voice messages, chatrooms, including creating, joining, inviting users, removing users, or banning users where permitted, Mood Feeds, including posting, editing, deleting, and reporting content, safety tools such as blocking and reporting users or content, account settings and account deletion tools, and Nest features, including meditation, Future Letters, and optional self-assessment tools.

We may modify, suspend, or discontinue any feature at any time.

NDFriends is currently intended to be available in the United States, United Kingdom, Canada, and Australia. Availability, features, and functionality may vary by country, platform, device, or app version.

3.1 Availability

4. Account Registration and Security

To use certain features, you must register for an account and provide required information, such as your email address, password, username, and date of birth.

You agree to provide accurate, current, and complete information, keep your login credentials secure, be responsible for all activity under your account, and notify us promptly if you believe your account has been accessed without authorization.

You may not transfer, sell, lend, or share your account with another person.

5. User Content

You may create, upload, send, receive, or share content through the Services, including profile information, messages, images, voice messages, chatroom posts, Mood Feeds, and Future Letters (User Content).

You are solely responsible for your User Content and for the consequences of posting or sharing it.

By submitting User Content through the Services, you grant NDFriends a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, and process that content solely as necessary to operate, provide, maintain, improve, moderate, and protect the Services.

You represent and warrant that you own or have the necessary rights to your User Content and that your User Content does not violate this Agreement, applicable law, or the rights of others.

6. Community Rules

You agree to use NDFriends respectfully and lawfully. You may not use the Services to harass, threaten, bully, stalk, or intimidate any person, post or send hateful, abusive, discriminatory, or violent content, impersonate another person or misrepresent your identity, post false, deceptive, fraudulent, or misleading information, share another persons private or confidential information without permission, send spam, scams, or unauthorized promotions, upload viruses, malware, or harmful code, interfere with the operation or security of the Services, use the Services for unlawful purposes, exploit, harm, or target vulnerable users, post sexually exploitative, obscene, or otherwise inappropriate content, encourage self-harm, violence, or illegal acts, or attempt to bypass restrictions, bans, blocks, or moderation actions.

We may remove content or take action against accounts that violate these rules.

7. Chatrooms, Messaging, and User Interactions

NDFriends may allow you to communicate with other users through private messages, chatrooms, Mood Feeds, and other interactive features.

You understand and agree that other users are solely responsible for their own conduct and content, we do not guarantee the accuracy, safety, legality, or appropriateness of user-generated content, interactions with other users are at your own risk, and we may, but are not obligated to, monitor, review, remove, or restrict content or behavior.

You may use available safety tools such as blocking or reporting users. We may investigate reports and take action at our discretion.

8. Moderation and Enforcement

8.1 Identity and Liveness Verification

To help protect users, reduce fake or abusive accounts, prevent fraud, and support account review, NDFriends may require you to complete an identity or liveness verification process using your device camera. This process may require you to perform prompted actions, such as turning your head, opening your mouth, or completing similar movements designed to confirm that a real person is participating.

You agree not to impersonate another person, use prerecorded or manipulated media, interfere with the verification process, or attempt to bypass or defeat our verification systems.

If you refuse or fail a required verification, if verification cannot be completed, or if we reasonably believe that verification has been manipulated or indicates a security or authenticity concern, we may require additional review, restrict certain features, suspend access, or take other reasonable measures to protect the Services and our users.

We reserve the right, but not the obligation, to investigate, review, moderate, remove, restrict, suspend, or terminate content or accounts that we believe may violate this Agreement, violate applicable law, or create risk, liability, or harm to NDFriends, users, or third parties.

Moderation decisions may include content removal, warning notices, temporary restrictions, account suspension, permanent account bans, and chatroom-related enforcement actions.

Our decisions on moderation and enforcement are final except where applicable law requires otherwise.

9. Health, Wellness, and Self-Assessment Disclaimer

NDFriends is a social platform and is not a healthcare provider, medical provider, therapist, counselor, diagnostic service, or crisis service.

Any wellness content, AI-generated encouragement, meditation tools, Future Letters, or self-assessment tools available through the Services are provided for informational, reflective, and supportive purposes only.

They are not medical advice, are not diagnosis, are not treatment, and do not replace professional healthcare, mental health support, or emergency services.

If you are in crisis, believe you may harm yourself or others, or need urgent mental health or medical support, contact emergency services or a qualified professional immediately.

10. Blocking, Reporting, and Safety Features

The Services may include tools that allow users to block other users, report users, chatrooms, messages, or Mood Feeds, leave chatrooms, and invite users, remove users, or ban users from chatrooms where applicable.

These tools are provided to help support safer interactions, but we do not guarantee that any action will fully prevent further interaction or harm.

11. Account Suspension and Termination

We may suspend, restrict, or terminate your account at any time, with or without notice, if we believe you violated this Agreement, we believe your conduct creates risk or liability, required by law, or necessary to protect the Services, users, or third parties.

You may stop using the Services at any time. You may also delete your account through the app settings.

If your account is terminated or deleted, your right to use the Services ends immediately.

12. Account Deletion

If you delete your account, your account will be deactivated promptly, your messages and related message content will be deleted, some records, backups, or logs may remain temporarily for up to 6 months as described in our Privacy Policy, and certain information may be retained where legally required or reasonably necessary for security, fraud prevention, abuse prevention, dispute resolution, or policy enforcement.

13. Intellectual Property

The Services, including the app, software, design, trademarks, logos, graphics, interfaces, and all related content provided by NDFriends other than User Content, are owned by or licensed to NDFriends and are protected by applicable intellectual property laws.

Except as expressly permitted by us, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services, remove proprietary notices, or use our name, branding, or content without permission.

14. AI-Assisted Features

Certain features may use AI-assisted tools to provide supportive or reflective content, including encouragement or wellness-oriented messaging.

You acknowledge and agree that AI-generated outputs may be incomplete, inaccurate, or inappropriate, AI outputs are not medical, legal, or professional advice, and you are responsible for how you interpret and use such outputs.

We may change, limit, or remove AI-assisted features at any time.

15. Third-Party Services

The Services may rely on or contain links to third-party services, technologies, or content. We are not responsible for third-party services or their acts, omissions, content, availability, or terms.

Your use of third-party services may be subject to their own terms and privacy policies.

16. No Warranty

To the maximum extent permitted by law, the Services are provided as is and as available without warranties of any kind, express or implied.

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, secure, or error-free, the Services will always be available, content will be accurate or reliable, or any defects will be corrected.

17. Limitation of Liability

To the maximum extent permitted by law, NDFriends and its affiliates, service providers, licensors, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the Services.

To the maximum extent permitted by law, our total liability for any claim relating to the Services shall not exceed USD 100 or the amount you paid us, if any, in the 12 months before the claim, whichever is greater.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless NDFriends and its affiliates, service providers, licensors, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys fees, arising out of or related to your use of the Services, your User Content, your violation of this Agreement, or your violation of any law or the rights of another person.

19. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United States and the State applicable to NDFriends operations, without regard to conflict of law principles.

Any dispute arising out of or relating to this Agreement or the Services shall be resolved in the courts having appropriate jurisdiction in the applicable U.S. venue, unless otherwise required by law.

Nothing in this Agreement limits or excludes any mandatory consumer rights or protections that cannot be waived under the laws applicable in your country or jurisdiction of residence.

20. Changes to This Agreement

We may update this Agreement from time to time. When we do, we will revise the Last updated date above. If required by law, we will provide additional notice.

By continuing to use the Services after the updated Agreement becomes effective, you agree to the revised Agreement.

21. Contact Information

If you have questions about this Agreement, please contact us at support@ndfriends.app.